12.01  We're hiring! Web content manager / PA  | Want to work at Freelancentral? We are looking for a sparky, enthusiastic person to manage our site content and member database, as well as provide PA / office admin support.

On the web side, you’ll be responsible for handling queries from our members, maintaining our database; liaising with the web development company we use; finding and writing content for the site and our newsletter. The PA / admin element includes organising the office (and team!), doing some online research, and assisting with our own marketing activities as well as providing support on our outsourced marketing projects.

Freelancentral is a small but growing four-year-old business and there is a lot of potential for someone who is interested in marketing to get involved in a range of areas in the business. We’re looking for people whose ideas and energy can be channelled into helping us grow the company in this exciting time, so if you are looking for an opportunity to work somewhere where your ideas will be valued, read on...

IMPORTANT:  We are looking for someone who will be passionate about working at Freelancentral. If what we do doesn’t really blow your hair back, please don’t apply. Also, we are a very small company at the moment where everyone pitches in to get things done. If you are looking for a big social scene at work, we’re not for you.

Tasks include:

1. Handling enquiries from clients and freelancers
2. Checking freelancers’ references and managing the reference database.
3. Sending reminders to freelancers whose portfolios are about to expire.
4. Writing, sourcing and uploading news stories to our site.
5. Preparing our monthly newsletter, including writing and editing articles for it.
6. Searching for free images for use in our news articles, press releases and newsletters.
7. Maintaining our social media presence – e.g. Facebook group, Twitter account.
8. Providing project assistance on outsourced marketing work, including writing up contact and status reports, online research, etc.

Experience and knowledge requirements:

1. 1-3 years’ experience in an administrative, website admin or project assistant position. Your experience is not as important as your ideas, initiative, attention to detail, and approach to customer service.
2. A comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook).
3. Good computer literacy (Microsoft Office suite), fast typing (45+ wpm). Some experience of managing databases or content management systems would be a bonus. (Training on our site’s content management system will be provided.)
4. Understanding of how ad / web / marketing agencies are structured would be a bonus.
5. Proven track record of excellent customer service.
6. Interest in web 2.0 and how it can be used in marketing. (Training on social media will be provided.) Familiarity with social media platforms, e.g. blogs, Facebook and Twitter an advantage.

Skills / competencies:

1. Ability to interact effectively – good interpersonal skills.
2. Excellent English communication skills - written, verbal and telephonic, including good grammar and spelling.
3. Organisational skills. Ability to coordinate and organise various requests competently and within deadlines.
4. Thorough and conscientious with uncompromising attention to detail.

Attributes:

1. Positive, dynamic and enthusiastic.
2. Proactive – take initiative, have lots of ideas and not afraid to vocalise them.
3. Intelligent, adaptable and hard-working.
4. Practical and hands-on - keen to learn and explore.
5. Honest and reliable with an extremely strong customer service ethic.
6. Confident and assertive.
7. Willing to help out with other elements of the business if necessary no matter how mundane the task (someone has to do the filing…).
8. Able to work under pressure – get things done efficiently.
9. Interested in improving self and engaging in ongoing personal development.
10. Interested in learning about marketing strategy and implementation – ambitious.
11. Understand and accept the dynamics of working in a small company environment.

Remuneration and terms:

• Contract duration:   This position is initially a three-month contract which may become permanent if you’re a good fit.
• Start date: ASAP.
• Salary:   R6,000 – R7,200 / month all in, according to your experience.
• Hours:   9.30am to 5.30pm, 5 days a week
• Location:   We are currently based in Scarborough, in Cape Town’s deep south, about a 45 min drive from the Cape Town city centre. We are however currently looking for offices in the Noordhoek area. So it will be important that you have your own transport.
  

How to apply

If you are interested in this position, please ASAP:

• Your CV (2 pages max please)
• Details of two recent contactable references
• A covering letter telling me:
• Why you are interested in the position
• What it is about Freelancentral as a company that appeals to you.
• How you fit our skills / attributes / experience requirements.
• Your salary expectations.

PLEASE ONLY APPLY IF YOU MEET OUR CRITERIA ABOVE. Thanks.